The Consultation Process
When you come for your appointment please bring the following:
- Referral letter from GP, optometrist, family physician or other doctor
- Medicare card, DVA card, Pension Card
- your most recent glasses
- a list of medications that you are taking
- your Private Hospital Insurance information if you have this
- copies of results, x-rays, MRI's, CT scans etc and any other relevant information
After checking in with our friendly reception staff, your consultation will start with a review by one of our ophthalmic assistants. They will proceed to any diagnostics tests that you may require.
Your eyes may require dilating at each appointment to enable a thorough examination of your eyes by the specialist. Drops are used to dilate your pupils and can take 20–30 minutes to take effect. These drops may last for a few hours, and may make your vision blurred and may exaggerate glare. We would encourage you not to drive following your appointment for at least 3 hours. Sunglasses may help with symptoms of glare.
We value your time and we make every effort to run on schedule. However, we occasionally have emergencies, you may require a little more time or need a minor procedure and you may need unforeseen diagnostic tests, which where possible are performed on the day of consultation. These factors can cause some delays and we apologise if we keep you waiting. We provide a coffee machine and tea making facilities, and those with diabetes may want to bring a light snack. You should allow 60 to 90 minutes for your appointment and where possible arrange for someone to drive you. Please notify our staff if you have any concerns or have other appointments.
If you are unable to keep an appointment we would appreciate 24 hours notice so that we can offer your appointment time to patients on our waiting list.
(t) 07 3385 0900
(f) 07 3385 0062
Level 1, 12 Endeavour Boulevard
North Lakes QLD 4509
After Hours Contact
Practice doctors can be contacted after hours on the numbers given to you in your surgical pack.
Alternatively, please contact the On-Call Eye Registrar at the Princess Alexandra Hospital (07) 3176 2111, who will be able to help you, or contact us when required.